Shipping Policy

Dear customers, we would like to inform that CTactical now supports two delivery methods:

  1. If you are willing to pay more money to receive the parcels as soon as possible, then you can opt for the DHL Express delivery service. The cost is absolutely worth it, as DHL only takes 3-5 days to deliver the packages to you (since the payment date). Moreover, the ODD (On-demand Delivery) service by DHL is designed to reduce failed delivery attempts with enormous benefits:

    - Allow to schedule new delivery date.

    - 30 day vacation hold.

    - Allow to change delivery address.

    - Leave package with a neighbor.

    - Allow customers to collect their parcel at any DHL Express Service point in the receiving country.

    For this service, customers will receive paper-based and/or e-mail notifications about the estimated delivery time for their parcels.

  2. On the other hand, if you are willing to wait a few more days to save the shipping cost, then you can choose the Standard Delivery by Epacket.

    This service takes around 14-20 days to deliver the parcel to customers (since the payment day). The parcels from different customers are accumulated and centralized into a large batch to depart from Vietnam. When arrived in the USA, the parcels are then split and distributed to corresponding customers. 

    Please note that only after the batch arrives in the USA is the tracking number available, which is about 3-7 days after departing from Vietnam.


Shipping Policy:

  1. Please understand that once a package leaves our facility and is handed to the delivery party, we have no control of the package. Chuyentactical and customers can only track the package journey based on what the shipping service provides through their system.
  2. The delivery estimates provided online are ESTIMATIONS only.
  3. For International Customers, you should expect to pay import duties and taxes on your order. We are not responsible for these charges.
  4. Should your local Customs department hold your shipment for any reason, once again this is out of our control and we will not take the responsibility.